Shipping Policy

Thank you for shopping with us! We are committed to providing fast, reliable, and hassle-free shipping services to customers worldwide, with the convenience of free global shipping on every order. This Shipping Policy outlines our shipping procedures, delivery timelines, and important details to ensure you know what to expect when you place an order with us.

1. Shipping Coverage & Free Worldwide Shipping

We offer free standard shipping on all orders, with no minimum purchase required—this applies to both domestic (U.S.) and international shipments. There are no hidden fees, surcharges, or additional shipping costs added at checkout. All transactions are processed inUS Dollars (USD).
Our shipping coverage includes every country worldwide, so no matter where you are located, you can enjoy our vegan liquid vitamins and supplements with free delivery.

2. Order Processing & Shipping Timelines

We understand you want to receive your products as quickly as possible, which is why we process and ship orders promptly:
  • Order Processing Time: All orders are processed within 1 business day (excluding weekends and major holidays). Orders placed before our daily cutoff time (if applicable) will be processed the same business day; orders placed after the cutoff time will be processed the next business day.
  • Shipping Time: Once your order is processed and shipped, you can expect delivery within 5 days (this timeline applies to all domestic and international orders, with no exceptions). Delivery timelines are estimates and begin from the date your order is shipped, not the date it is placed.
  • No Expedited Shipping: We do not offer expedited, overnight, or express shipping options at this time. All orders are shipped via our standard global shipping method, which ensures reliable delivery within the 5-day window.

3. Order Tracking

Once your order is shipped, we will send a shipping confirmation email to the email address associated with your order. This email will include a unique tracking number and a link to track your package’s progress from our warehouse to your doorstep.
You can also track your order by logging into your account on our website (if you created one) and navigating to the "Order History" section. Please note that tracking information may take 1–2 business days to update after your order is shipped, as it needs to be processed by our shipping carrier.

4. Delivery Details & Responsibilities

  • Accurate Shipping Information: It is your responsibility to provide a complete, accurate, and up-to-date shipping address at checkout. We are not liable for delayed, lost, or misdelivered orders due to incorrect or incomplete address information. If you realize you provided an incorrect address after placing your order, please contact our customer service team immediately—we will do our best to update the address before your order is shipped, but we cannot guarantee changes once processing is complete.
  • Customs & International Delivery: For international orders, packages may be subject to customs inspections, duties, or taxes imposed by the destination country. These customs fees are the sole responsibility of the customer—we do not collect or cover any customs duties, taxes, or fees. Customs processing times may occasionally extend delivery beyond the 5-day estimate; this is outside of our control, but we will assist you with any tracking or documentation needed to resolve customs-related issues.
  • Failed Delivery Attempts: If a delivery attempt is unsuccessful (e.g., no one is available to receive the package, the address is inaccessible), the shipping carrier may leave a notice with instructions for rescheduling delivery or picking up the package from a local carrier facility. If the package is not claimed within the carrier’s specified timeframe, it may be returned to us. If your package is returned due to failed delivery attempts, please contact our customer service team to arrange for re-shipping (free of charge) or a refund (per our Refund Policy).

5. Lost, Damaged, or Delayed Packages

We work with trusted global shipping carriers to ensure your packages are delivered safely and on time. However, if your package is lost, damaged, or significantly delayed (beyond 7 days from the shipping date), please contact our customer service team with your order number and tracking information. We will investigate the issue promptly and resolve it by either sending a replacement order (free of charge) or issuing a full refund, in accordance with our Refund Policy.

6. Shipping Restrictions

While we ship worldwide, there may be rare cases where shipping to a specific location is restricted due to local laws, regulations, or carrier limitations. If your shipping address is in a restricted area, we will notify you immediately after you place your order and issue a full refund.
Our products (vegan liquid vitamins and supplements) are safe for international shipping and comply with global shipping regulations for dietary supplements.

7. Updates to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping procedures, carrier partnerships, or global shipping regulations. When we make updates, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any changes that may affect your orders.